Last Aug. 1, Transportation Security Administration (TSA) rolled out its feedback program which you could direct you attentions and allow you to send highly specific messages, complaints, compliments, and suggestions.
The agency is utilizing their supervisor to directly respond to your message and phrase those responses in an understandable and non bureaucratic manner.
The agency was formed after the 9/11 attack and a component of Homeland Security is responsible for the security of the nations transportation systems.
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